FAQs

Your maintenance schedule will depend on the type of maintenance you receive. For palm roll maintenance you should schedule an appointment every 4-8 weeks. For crochet maintenance you should schedule an appointment every 3-4 months. Consult with your loctician about your specific maintenance schedule.

A throughout cleansing shampoo and conditioner is included with loc maintenance services. If there is excessive buildup or concerns please add on a loc detox

We work hard to cater services specifically to our clients needs. If you have a known allergy please let us know in advance so that we can accommodate your needs. If you have a product(s) that you prefer to use please bring it to your appointment.

We generally do not offer discounts for children, however this is at the discretion of the stylist.

We are located on the west side of Cincinnati Ohio. The nearest intersection is Rapid Run Road and Covedale Ave. The exact address can be found on the booking site.

We do not offer maintenance for Sisterlocs or Microlocs. We do offer styling and coloring services for these.

Cash, debit/credit card, or CashApp are all accepted at Designerae

Certain services like Loc starts, custom color, instant locs, or loc extensions require a deposit. Deposits for these services are non-refundable. Same-day appointments may require a deposit to reserve.

A credit card is required to schedule an appointment online however nothing is charged to the card to book the appointment. The card on file may be used to pay for services at the appointment time, this is optional. The card may also be charged if the customer misses the appointment.

We understand that things come up, however when you miss an appointment we miss the opportunity to service other customers. A same-day missed appointment will result in being charged for the scheduled service. Before scheduling another appointment the customer is responsible for remitting the payment for the missed appointment.

Our time is valuable so it is important to show up to your appointment on time. Any appointment that is greater than 15 minutes late may be at risk of being canceled. Please be considerate and contact your stylist if you anticipate being late to an appointment.